Terms and Conditions

BLOSSOM BOUTIQUE CAKES TERMS AND CONDITIONS

BY PURCHASING A CAKE/ CUPCAKE / BOUQUET FROM THE BLOSSOM BOUTIQUE CAKES SHOP IT IS ASSUMED THAT YOU HAVE READ AND ACCEPT MY TERMS AND CONDITIONS IN FULL.

ALL PRICES ARE NON-NEGOTIABLE AND PRICED ACCORDING TO YOUR EXACT SPECIFICATIONS OF DESIGN AND SIZE OF CUPCAKES/ BOUQUET.

ALL PAYMENTS ARE TAKEN IN FULL AT CHECK OUT VIA PAYPAL OR BANK TRANSFER ONLY.

ALL ORDERS ARE MADE TO ORDER AND AVAILABLE FOR COLLECTION FROM BLOSSOM BOUTIQUE CAKES LISTED ADDRESSES.

ANY NON COLLECTED ORDERS DUE TO SICKNESS OR EXTREME CIRCUMSTANCES ARE REFUNDABLE ONLY AT BLOSSOM BOUTIQUE CAKES DISCRETION. WE RESERVE THE RIGHT TO REFUSE A REFUND OF ANY ORDER PLACED VIA THIS ONLINE SHOP SHOULD WE DEEM IT UNREASONABLE OR UNSUITABLE TO DO SO.

DEPOSITS ARE ONLY NECESSARY FOR WEDDING CAKES/CUPCAKES/BOUQUETS – THIS WILL BE DISCUSSED INDIVIDUALLY AND FINALISED AT A CONSULTATION BETWEEN CUSTOMER AND BLOSSOM BOUTIQUE CAKES . DEPOSITS ARE HEREAFTER NON REFUNDABLE.

ONCE AN ORDER IS PLACED. 

ADJUSTMENTS AND ALTERATIONS MAY ONLY BE MADE AT THE DISCRETION OF BLOSSOM BOUTIQUE CAKES ON AN INDIVIDUAL BASIS. WE RESERVE THE RIGHT TO REFUSE ANY ADJUSTMENTS AND ALTERATIONS AFTER AN ORDER IS FINALISED.

COLLECTION TIMES ARE STATED BY BLOSSOM BOUTIQUE CAKES AND CONFIRMED VIA DIRECT MESSAGE OR EMAIL TO THE CUSTOMER. ONCE YOU HAVE CONFIRMED YOUR PREFERRED COLLECTION TIME IT IS YOUR RESPONSIBILITY TO ADHERE TO THE CHOSEN TIME AND DATE. FAILURE TO DO SO WILL RESULT IN YOUR ORDER BEING RESOLD.

ANY RESCHEDULED COLLECTION TIMES WILL BE SOLELY AT BLOSSOM BOUTIQUE CAKES DISCRETION AND CANNOT BE GUARANTEED UNDER ANY CIRCUMSTANCES.

DUE TO THE PERISHABLE NATURE OF THESE PRODUCTS I DO NOT RECOMMEND KEEPING LONGER THAN THREE DAYS. THERE ARE NO REFUNDS AVAILABLE ON ANY PERISHABLE ITEM. REFRIGERATION CAN ALTER THE FLAVOR AND TEXTURE OF THE PRODUCT. 

STORE IN A COOL, DRY PLACE IF NECESSARY.

ANY ALLERGIES MUST BE DECLARED AT THE TIME OF PLACING YOUR ORDER. BLOSSOM BOUTIQUE CAKES HOLD NO RESPONSIBILITY FOR ANY FOOD ALLERGIES OR REACTIONS THAT ARE NOT DECLARED AT TIME OF PURCHASE.

DUE TO THE NATURE OF THESE PRODUCTS I CANNOT ALWAYS GUARANTEE 100% UNIFORMITY IN COLOURS FROM ORDER TO ORDER, SEPARATE BATCHES MAY VARY SLIGHTLY, HOWEVER I ALWAYS ENDEAVOR TO KEEP CONSISTENCY.

CUSTOMER DESIGN SPECIFICATIONS ARE CONFIRMED VIA DIRECT MESSAGES OR EMAIL. FINAL DESIGNS AND VARIANTS THEREOF ARE AT THE FINAL DISCRETION OF BLOSSOM BOUTIQUE CAKES TO ENSURE THE BEST POSSIBLE RESULT FOR EACH INDIVIDUAL CUSTOMER.

DIFFERENT SIZED CAKES/CUPCAKES/BOUQUETS CONTAIN DIFFERENT VARIANTS OF DESIGN AND COLOURS. 

FINAL DESIGN SPECIFICATIONS ARE AT BLOSSOM BOUTIQUE CAKES DISCRETION.

ALL E-GIFT ORDERS ARE COLLECTION ONLY AND MUST BE COLLECTED FROM BLOSSOM BOUTIQUE CAKES REGISTERED ADDRESS. E-GIFT VOUCHERS ARE NON REFUNDABLE. VOUCHERS ARE NON TRANSFERABLE  AND CANNOT BE EXCHANGED FOR CASH. E-GIFT VOUCHERS WILL EXPIRE 12 MONTHS AFTER THE PURCHASE DATE. UNUSED VALUES CAOT BE REFUNDED AFTER THE EXPIRY DATE. IF YOUR PURCHASE EXCEEDS THE E-GIFT VOUCHER AMOUNT, THE EXCESS MUST BE PAID.

ALL PICTURES TAKEN BY BLOSSOM BOUTIQUE CAKES ARE OUR INTELLECTUAL PROPERTY . WE RESERVE THE RIGHT TO USE THEM WHERE AND WHEN WE SEE FIT.  

IF YOU ARE IN ANY WAY UNHAPPY WITH YOUR ORDER PLEASE INFORM ME PROMPTLY SO THAT I CAN RECTIFY ANY ISSUES IN A TIMELY FASHION.

 REFUNDS OR REPLACEMENTS CANNOT BE ISSUED WITHOUT RETURN OF PRODUCT.